Qantas low-cost subsidiary Jetstar has reimbursed passengers on board a Sydney-bound flight the cost of accommodation and flights after they were stranded in Phuket due to technical issues. JQ28 from Phuket to Sydney was scheduled to depart at 9pm local time on Monday, however the flight was cancelled, leaving 290 passengers
Figures released by the Australian Government have revealed that the on-time performance of Australian airlines is improving, with an average of 85 per cent on time departures in 2009 compared with 79 per cent in 2008. The figures also showed an improvement in the on-time performance of arrivals, increasing to 84
The Australian Civil Aviation Safety Authoirity has hit back at claims that it failed to investigate safety concerns. The Australian Licensed Aircraft Engineers Association (ALAEA) has claimed Australia’s Civil Aviation Safety Authority has repeatedly ignored claims of air safety issues on flights operating domestically and returning from Asia. The claims followed the
Low cost carriers Jetstar and AirAsia have announced an alliance that could potentially generate cost-savings worth millions of dollars and result in lower fares. The alliance will look into opportunities to jointly procure the next generation of narrow-body jets, cooperate in handling of passengers in Australia and Asia, pool aircraft components
Over 24 passengers fell ill due to a suspected gas leak at an Australian airport last Friday. Authorities were called to the check-in area of Sydney airport’s domestic departure hall at 7:30pm after receiving reports of a mysterious odour. About 200 travellers and employees were moved to another part of the airport
The Australian national airline, Qantas, has reassured passengers the airline will not become little more than a low-cost carrier after promising to introduce a new range of services for its most valued customers. Along with the majority of full-service airlines, Qantas has been criticised by passengers who think that cost-cutting in
www.qantas.com.au Engineers at Qantas are working with aircraft manufacturer Airbus following the cockpit fire in a Jetstar plane last Wednesday that forced the international flight with 203 people on board into an emergency landing on the island of Guam in the Pacific Ocean. Qantas, the parent company of Jetstar, has announced it
A war over market share is looming in Australia and New Zealand as regional airlines struggle to remain buoyant in the face of declining consumer demand. Qantas has announced that it will discontinue many of its domestic New Zealand services, handing over the routes to Jetstar, its budget subsidiary. Jetstar is